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Meet Our Principals


Having specialized in association management for the past 14 years, Jack understands the challenges of effectively dealing with the many diverse needs of associations and recognizes the unique character of each association. 

During her 21 years in business management, Melissa has gained experience in accounting, scheduling, marketing, best management practices and customer care.

Jack is familiar with the demands of association leadership and volunteers, having served at staff and board level positions for non-profit organizations.

Melissa served as president for a non-profit organization and as a director numerous times. Her financial and records management capabilities and organizational skills will be an asset to your association and its volunteer leadership.

Some of their combined experience includes

  • Providing continuity for association leadership
  • Developing and implementing policies, procedures and budgets
  • Planning, promoting and conducting special events and meetings
  • Negotiating contracts
  • Managing and training staff
  • Preparing, editing, and publishing communication and education  materials
  • Establishing and building relationships with government,  civic and private organizations
  • Developing and implementing policies, procedures and budgets
  • Managing volunteers
  • Working with qualified vendors

It is with this experience that Jack and Melissa diligently manage the business of associations and assist people as they strengthen and enhance their communities.

Jack and Melissa are graduates of the University of Texas.

Jack Baker, CMCA, AMS